Privacy Policy
The following privacy policy includes all Alberta Chambers of Commerce projects.
For privacy concerns pertaining to the Alberta Business Awards of Distinction,
please refer to the section titled "Events."
Alberta Chambers of Commerce privacy policy
Introduction
The protection of personal information is important to the Alberta Chambers
of Commerce and we have a policy and procedures dealing with the protection
of privacy. Any questions about this policy can be directed to our Privacy
Officer, Ken Kobly, CEO at kkobly@abchamber.ca or
(780) 425-4180, ext. 6.
Our employees play an important role in protecting personal information. Our
employees are required to adhere to this policy and take all reasonable steps
to ensure that personal information is protected from unauthorized access.
The ACC is registered under the Alberta Societies Act and therefore this policy
is written to reflect an organization that is described as a “non-profit” under
the provincial Personal Information Privacy Act (PIPA).
Collection, use and disclosure of personal information
The ACC does not collect personal information of individuals for commercial
purposes. The contact information that the ACC has access to falls into a number
of categories including the following: membership, program provider lists,
events, and human resources including executive committee members, staff/contract
employees and prospects (résumés). The contact information
collected by the ACC is business contact information, with the exception of
human resource information.
All ACC contact information (with the exception of staff) is kept in Maximizer
databases (electronically) or in an Excel spreadsheet, with a printed copy
to provide as back-up should something happen to the ACC database. All staff
information is locked in the office of the Director, Chamber Services and Administration.
In addition, contact information on members is kept under an administrative
function on its website (i.e. only accessible by staff) for the purpose of
providing members only value-added features such as discussion forums, polls/surveys,
information on value-added programs such as merchant discounts, newsletters
and other pertinent members only features the ACC provides to its membership.
Membership
1. The ACC has two types of members including community Chambers of Commerce
and corporate members. Corporate members can include other industry associations,
small and medium sized businesses, or large publicly traded companies.
2. The information collected on these two types of members is collected
for the purpose of providing value in terms of newsletters, information on
advocacy initiatives, information on upcoming events and general information
that may be of interest to our membership.
3. The information collected on these two types of members is generally
information that would be found on an individual’s business card including
the following:
1. name;
2. title;
3. organization/company name;
4. mailing and physical address;
5. telephone number,
6. facsimile number,
7. pager or cellular phone number;
8. e-mail address;
9. website address.
The only exception to this would be if a member provides another method that
they prefer to have the ACC be in contact with them. For example, a corporate
member who provides a personal mailing, e-mail or telephone/fax number or in
many instances where a community Chamber of Commerce does not have staff or
an office and they provide a board/executive members’ personal and/or
business information.
4. The ACC does not share this information with outside sources. The
only exception to this would be when the ACC is contacted by a government department
or government organization that would like to be in contact with Chambers of
Commerce offices for a specific reason. For example, to provide information
on a new initiative, to seek feedback, or to aid with establishing a relationship
between government and business. In these instances, the ACC has provided a
list including contact information on all community Chambers of Commerce to
the respective government organization or department. This list is maintained
in Excel format, so that it only includes certain fields (contact name, title,
mailing address, telephone, facsimile, e-mail, website). Information on corporate
membership contact information is never shared with outside sources.
5. Information on members is kept in ACC databases as long as the member
remains a member in good standing with the ACC. If/when a member chooses to
terminate their membership with ACC, the information is kept in a database
for a two year period, and then deleted after that time, should they not rejoin.
Program provider lists
1. Through an ACC membership, community Chambers of Commerce can offer
the value-added programs negotiated by ACC to its membership. In order to ensure
only members in good standing take part in the programs, the ACC is often sent
a program user list, which will include company name, date they joined the
program, location and program number (i.e. merchant number/membership number).
Membership information is verified with the local Chamber of Commerce,
then the list is destroyed.
Events
1. In addition to providing information on events to the ACC membership,
the ACC will at times target other non-member organizations and/or corporations
for attendance and/or sponsorship of its events. As such, the same contact
information as referenced in number 3 of the membership category (i.e. business
card contact information) is collected for the purposes of promotion of events
both in terms of attendance and sponsorship.
2. In addition to attendee and sponsor information, the ACC does collect
and retain information on its finalists and recipients of the Alberta Business
Awards of Distinction (ABAD). As the awards are business related awards, the
information collected is limited to business contact information (as referenced
in number 3 of the membership category), in addition to a submission for the
awards, which include a business description. . This information can be shared
with a number of sources including the judges of a category (including government
and industry) and media. The ACC does not provide this contact information
to sources seeking to advertise or solicit business from these finalists and
recipients.
Executive Committee members
1. The ACC collects and retains both personal and business information
on its current and past Executive Committee members for historical purposes.
These individuals may be called upon for attendance at our events, interviewed
for historical purposes, and to be discussed in the context of the ACC’s
history. For these reasons, the personal and/or business information of ACC’s
current and past Executive Committee will be kept on file indefinitely. This
information includes the following:
1. contact information (personal and/or business);
2. spouse and children’s names;
3. biographical information including accomplishments and experience;
4. if the individual is deceased.
2. Current Executive Committee biographical information and photos are
also provided on our website for interested parties including media, government
and the like.
3. Photos of past Presidents of the ACC are also displayed on the walls
of the ACC office.
Staff and contract employees
“Personal employee information” is personal information collected,
used or disclosed for the purposes of establishing, managing or terminating
an employment relationship. We can collect, use and disclose this information
without consent but we will only collect, use and disclose the personal information
that is necessary for the purpose of administering the employment relationship. “Personal
employee information” may include the following:
1. name;
2. home address and phone number;
3. employment history;
4. disciplinary record;
5. medical information or disability;
6. social insurance number;
7. age;
8. bank account;
9. wage or salary paid;
10. sex;
11. family status;
12. marital status.
In administering the employment relationship we may use this information to
perform tasks such as providing benefits, paying wages and generally managing
the workplace.
Some personal employee information will be disclosed to the following third
parties:
1. name of benefit provider;
2. name of payroll company;
We will not disclose personal employee information to any other third party
unless we provide our employees with prior notification.
Our personal employee information is safeguarded to prevent unauthorized access,
use and disclosure. Particularly sensitive information such as medical
information is stored separately and is only accessed by those with a need
to do so.
It is important that we keep our personal employee information as up to date
as possible. Please notify us as soon as possible of any changes to employee
contact information or beneficiary / dependent information.
Résumés
1. Résumés of both current employees and applicants for
positions with the ACC are kept on file for six (6) months in paper/electronic
format. These résumés are not provided to anyone outside of ACC
staff and management for review. They are kept on file strictly for purposes
of future opportunities within the ACC office.
Concerns and inquiries
Any concerns or inquiries must be made in writing to the following address:
Alberta Chambers of Commerce
1808, 10025 – 102A Avenue
EDMONTON, AB T5J 2Z2
ACC’s privacy officer contact information is as follows:
Ken Kobly, CEO
1808, 10025 – 102 A Avenue
EDMONTON, AB T5J 2Z2
(780) 425-4180, ext. 6
(780) 429-1061
kkobly@abchamber.ca